Privacy Policy

Introduction

Flame Frame Photography ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at flameframephotography.com or use our photography services.

Information We Collect

Personal Information

When you contact us or book our services, we may collect:

• Name (first and last)
• Email address
• Phone number
• Event details (date, location, type of session)
• Budget preferences
• Any additional information you provide in inquiry forms

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• IP address and general location
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule and deliver photography services
• Send booking confirmations and session reminders
• Process payments and send invoices
• Deliver your photos and galleries
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
• Essential Cookies: Required for the website to function properly, such as remembering your preferences.

For more information about cookies, please see our Cookie Policy.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (payment processing, email delivery, cloud storage for photos).
• Legal Requirements: When required by law or to protect our rights.
• With Your Consent: When you explicitly authorize us to share your information.

Photo Usage

With your permission, we may use photos from your session for our portfolio, website, social media, and marketing materials. This is typically outlined in our photography contract. If you prefer your photos remain private, please let us know and we will honor your request.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for photo usage

To exercise these rights, please contact us at contact@flameframephotography.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Photo files are typically retained for 2 years after delivery, after which they may be archived or deleted.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: